Diagram showing how an AI agent works: unstructured input flows into an AI decision step that interprets and classifies the input, then routes to an action like routing, replying, or logging.

What an AI agent actually is (and why it matters for your business)

May 21, 2026
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David Watkins is the founder of NodeCo, a growth agency that helps small and midsize businesses build the digital infrastructure they need to scale. Services include web design, CRM, AI-powered ads, and process automation. He writes about practical systems, tools, and strategies for business owners who are ready to stop doing everything manually.

David Watkins

David Watkins is the founder of NodeCo, a growth agency that helps small and midsize businesses build the digital infrastructure they need to scale. Services include web design, CRM, AI-powered ads, and process automation. He writes about practical systems, tools, and strategies for business owners who are ready to stop doing everything manually.

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